The monitoring of compliance with the Code has been assigned to an independent Advisory Board that reports to the General Assembly. The members of the Advisory Board are independent and experts and judge as good people in reasonableness and fairness in compliance with the Code and the goals of the Association. In doing so, thy adhere to strict confidentiality. The members of the Advisory Board are appointed by the General Assembly. They are entitled to a subsistence allowance. The Advisory Board has its own secretary/secretariat.
Due to the annual cycle of self-assessment and reports, the Code is constantly evolving. Based on findings, the Advisory Board may propose changes to the Code that can be adopted by the General Assembly and thus become part of the annual self-assessment.
The Advisory Board will review complaints about violations of this Code to the extent that no specific body is designated, as well as any questions concerning compliance with statements of self-regulatory bodies recognised by the Association (such as the CGR). This means that the Advisory Board does not duplicate the work of the CGR, for example, but acts if the complaint means that a ruling of the CGR is not adhered to. For standards for which no other self-regulatory assessment exists, the Advisory Board itself issues a substantive judgement.
It is common practice within the Association that members first try to reach an agreement in case of an alleged infringement of the Code, before submitting a complaint to the Advisory Board. The members are also asked that whenever possible signals about a correct compliance with the Code can arise, they will inform the board as soon as possible and preferably in advance In case a complaints or signal is submitted to the Advisory Board, it will in the handling thereof hear both sides of the argument.
The Advisory Board may be assisted by experts or external expert advice (such as the Code Commission of the CGR) in its investigation of the complaint and/or signal. The Advisory Board provides a recommendation to the Association (the Board of Directors), which may propose taking one or more measures.
The person who submitted the complaint and the member against whom the complaint or signal was directed may appeal against the decision of the Advisory Board at the General Assembly. The composition, powers and practices of the Advisory Board have been further elaborated in a Regulation.
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